Privacy Policy
1. Who we are
Our website address is: https://techpiaglobal.com. We are Techpia Global, a B2B supplier of industrial inspection and environmental measurement equipment.
2. What personal data we collect and why we collect it
When you visit our site and purchase products, we collect information necessary to fulfill your order and improve our services.
Order Information: When you purchase a product, we collect your name, billing address, shipping address, email address, phone number, and company details. We use this to process your order, arrange shipping, send you order updates, and respond to your inquiries.
Account Information: If you create an account, we store your username, password, and order history for your convenience and future transactions.
3. Cookies
We use cookies to ensure our online store functions properly and to enhance your browsing experience.
Shopping Cart Cookies: Our store (powered by WooCommerce) uses cookies to keep track of cart data while you browse our site. These cookies contain no personal information.
Login Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. When you log in, we set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
4. Embedded content from other websites
Articles or product pages on this site may include embedded content (e.g. YouTube demonstration videos, images, or technical datasheets). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
5. Who we share your data with
We respect your privacy and do not sell or rent your personal data to third parties. We share information only with trusted third parties that help us operate our business:
Payment Processors: We use secure third-party payment gateways to process payments. We do not directly store your credit card details on our servers.
Shipping Carriers: We share your name, shipping address, and phone number with our logistics partners (e.g., USPS, FedEx, UPS) solely for the purpose of delivering your order.
If you request a password reset, your IP address will be included in the reset email.
6. How long we retain your data
For users that register on our website, we store the personal information they provide in their user profile indefinitely so they can manage their orders. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
We generally store order information (billing, shipping, and payment records) for tax, accounting, and legal compliance purposes for a minimum of 5 years.
7. What rights you have over your data
If you have an account on this site, or have placed orders, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, tax, or security purposes.
8. Contact Us If you have any questions or concerns about this Privacy & Cookies Policy, please contact us at:
Email: info@techpiaglobal.com